Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 2026 - 04:09 UTC
Investigating - At approximately 5:00 AM CST on January 22, our engineering team identified an email delivery disruption originating from Microsoft’s Outlook consumer email services. As a result, customers may experience elevated blocking rates when sending emails to domains such as Outlook.com and Hotmail.com. This issue is external to Bectran’s platform. We are coordinating closely with Microsoft while they investigate and work toward a resolution.
Jan 23, 2026 - 23:04 UTC
View Bectran’s performance and security status in real-time. Any active platform incidents or service disruptions will be posted and updated live on this page.
If you are experiencing issues not listed below, please contact our team at support@bectran.com — we're here to help.
Support
Operational
Knowledge Base
Operational
Ticketing
Operational
AR & Collections Management
Operational
90 days ago
100.0
% uptime
Today
B2B Credit Management
Operational
90 days ago
100.0
% uptime
Today
Customer
Operational
90 days ago
100.0
% uptime
Today
bectran.com
Operational
90 days ago
99.55
% uptime
Today
Infrastructure
Operational
90 days ago
99.54
% uptime
Today
Bureaus
Operational
90 days ago
100.0
% uptime
Today
AI Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Jan 24, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 04:00 UTC
Scheduled -
We will be undergoing maintenance for Infrastructure updates during the window. Please reach out to support@bectran.com for any questions.
Jan 20, 19:43 UTC
Resolved -
This incident has been resolved.
Jan 13, 04:28 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 13, 01:00 UTC
Update -
We are continuing to investigate this issue.
Jan 12, 19:02 UTC
Update -
AutoPay Issues have been resolved - only email notifications were affected, there were no issues with actual payment processing.
We are continuing to investigate issues with IDM - Auto Approval and will update once identified. All pending requests will be reprocessed once the issue is resolved.
Jan 12, 18:57 UTC
Investigating -
The team is actively investigating intermittent issues with IDM and automated payments. We will provide further updates once the root cause is identified.
Jan 12, 14:41 UTC