Degraded service – Cash Application & Reports

Incident Report for Bectran

Resolved

This incident has been resolved.
Posted Oct 09, 2025 - 04:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2025 - 03:15 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 09, 2025 - 02:59 UTC

Investigating

We’re experiencing an issue with the Cash Application & Reports modules, which is causing file upload failures. Our teams have identified the cause and are actively working on a fix. Updates will follow shortly.
Posted Oct 09, 2025 - 01:31 UTC
This incident affected: AR & Collections Management and B2B Credit Management.
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