Bectran

All Systems Operational

About This Site

View Bectran’s performance and security status in real-time. Any active platform incidents or service disruptions will be posted and updated live on this page.

If you are experiencing issues not listed below, please contact our team at support@bectran.com — we're here to help.

Support Operational
Knowledge Base Operational
Ticketing Operational
AR & Collections Management Operational
90 days ago
100.0 % uptime
Today
B2B Credit Management Operational
90 days ago
100.0 % uptime
Today
Customer Operational
90 days ago
100.0 % uptime
Today
bectran.com Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Bureaus Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 11, 2025

No incidents reported today.

Sep 10, 2025
Resolved - This incident has been resolved.
Sep 10, 21:05 UTC
Monitoring - You may have noticed an unexpected pop-up with test verbiage appear briefly while logging in. This was part of an early feature rollout on our end — no action is needed and has been resolved. Thanks for your patience as we fine-tune the experience ahead of full release.
Sep 10, 20:54 UTC
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025
Completed - The scheduled maintenance has been completed.
Sep 6, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 03:00 UTC
Scheduled - We will be undergoing maintenance for Infrastructure Updates during the window. Please reach out to support@bectran.com for any questions.
Sep 2, 13:51 UTC
Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025
Resolved - The issue with payment settlements through the Cybersource Payment Gateway has been fully resolved. All transactions are now processing as expected, and system performance remains stable.
Sep 3, 23:31 UTC
Monitoring - The fix has been deployed to production, and initial testing shows that payment settlements through the Cybersource Payment Gateway are functioning as expected. We are closely monitoring system performance to ensure stability and will provide a final update once the issue is fully resolved.
Sep 3, 14:43 UTC
Identified - We have identified the underlying issue and are actively testing a fix in our lower environments. We will provide further updates once validation is complete and the fix is prepared for production deployment.
Sep 3, 01:36 UTC
Investigating - We are currently investigating an issue with payments not being settled for the Cybersource Payment Gateway since September 1st, 2025. The team is investigating the issue and will resolve once the root cause is identified.
Sep 2, 18:03 UTC
Sep 2, 2025
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.